Housing Benefit and Council Tax Support

Smart Assistant

Did you know that we now have a smart assistant facility for Council Tax, Benefits and Business Rates. You can get an immediate response to most frequently asked questions, 24/7, by pressing the chatbot in the bottom right hand corner of your device.  

Housing Benefit

Find out how Housing Benefit could help you pay your rent and how to make a claim.

Council Tax Support

Find out if you're entitled to money off your Council Tax bill and how to make a claim.

Upload supporting evidence and documents

Upload supporting evidence and documents for benefit claims, using our new My Scan app.

Discretionary housing payment

Information on discretionary housing payment scheme and how to make a claim.

Benefit cap

The limit that has been set on the maximum amount of benefit.

Change in circumstances

Advice on changes that may affect benefit payments and how to tell us about a change.

Backdated benefit

How to make a claim for backdated benefit.

Benefit fraud

How to report benefit fraud and information about the procedure.

Benefit disputes and appeals

Advice on when and how to appeal against a decision of the council.

Local Housing Allowance (LHA)

About Local Housing Allowance.

View your benefits online

How to register or login to view your benefits online.

Non-dependant deductions

Information on deductions to Housing Benefit based on non-dependants.