About Us

Introduction to Creative Support

Creative Support is recognised as one of the largest national not-for-profit providers of prevention and care services in England. We work in over 60 local authorities across the North West, North East, Yorkshire & Humberside, the Midlands, London and the South East.

Our mission is to promote the independence, inclusion and wellbeing of people with support needs. We do this by working with the people we support, their families and partner agencies to develop and deliver high quality services that meet individual needs and aspirations in a person-centred way. We also aim to provide added value to our purchasers and to contribute to communities by using our resources in efficient, flexible and creative ways.

Over the last 12 months we have supported 7,000 people with care and support needs to achieve their goals, grow in independence and take control over their lives. A further 1,400 tenants have benefitted from the provision of high quality housing with support.

Creative Support has a reputation for being dynamic, enterprising and customer-focused and for finding innovative ways to deliver services. We are committed to co-production with the people we support and to working in partnership with the local voluntary sector and other agencies to find creative solutions to individual and community needs.

We currently employ over 5,000 staff and aim to be the employer of choice for people seeking a rewarding career in social care. We hold the Investors in People (Silver Award) and have achieved the Investing in Volunteers quality standard. Our Creative Academy provides excellent training and accredited diplomas, enabling staff to develop their skills and grow in confidence. We are proud to maintain the Skills for Care endorsement which is the quality badge for health and social care training.

Range of Services

Creative Support currently provides person-centred services for people with a learning disability, autism and mental health needs. We also support people with a physical disability and older people with care and support needs, including people living with dementia.  Our range of services includes supported living, residential care, community support, respite services and domiciliary care. Creative Support is also a major provider of supported housing and we are proud of the quality of our accommodation schemes, many of which have been adapted to individual needs.

The supported living services we offer for people with a learning disability are recognised for enabling people to enjoy fulfilling lives. We have developed services for people who have very complex needs under the Transforming Care policy agenda. We provide creative day opportunities which enable personal development, social inclusion and pathways into work. We deliver individually tailored support for people with autistic spectrum conditions and physical disabilities.

Our supported housing and outreach services for people with mental health needs have a strong reputation for promoting recovery, rehabilitation and empowering service users to move on to greater independence. Our extra care and community support services enable older people to retain their independence and enjoy a good quality of life.