Here are some useful telephone numbers & Websites for you:

Council & Benefit Numbers:

Birmingham City Council 0121 464 7000 / ESA 0345 608 8545 / PIP-DLA 0800 121 4433 / Universal Credit 0800 328 5644 www.birmingham.gov.uk

Pension Credit 0800 99 1234 / Jobcentre plus 0800 169 0190


Helpline Telephone Numbers & Websites:

Birmingham & Solihull Mental Health NHS Foundation Trust (Helplines) 0800 915 9292 Advice & Support / 0121 262 3555 Urgent Number Open 24 Hours

PURE 0121 675 2609 https://www.birmingham.gov.uk/birmingham_pure

PURE supports people aged 25+ with complex needs towards education, training or employment. The scheme is all about building confidence, developing useful skills and opening doors. You’ll receive one-to-one support and find the path that works best for you. The project is part funded by the European Social Fund.

SIFA Fireside 0121 766 1700 www.sifafireside.co.uk

SIFA Fireside supports clients in their recovery from the effects of homelessness. From essential services such as the Adult Support Hub, our Tenancy Support Services and the essential needs met through our Drop-in Centre, our range of services exist not to ‘throw money at the issues’ but to stand by people while they rebuild their lives with safety and dignity.

CGL (Change Grow Live) www.changegrowlive.org

Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential. The vision we're working towards is to develop, deliver and share a whole person approach that changes society.

Birmingham Mind info line 0300 123 3393 or text 86463 www.birminghammind.org

Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries. Our website shows how we are promoting wellbeing and recovery, providing high quality support and challenging the stigma of mental distress.

Digital Inclusion Project - 07593 565 535 - Khalid Hussain

khalid.hussain@birmingham.gov.uk

‘A fully inclusive digital city, where everyone has the confidence, skills and capacity to access the services and information they need to thrive and live their lives to their full potential in an increasing digital world.’

Birmingham launches its digital strategy to support digital inclusion. The pandemic brought it to light that this is an ongoing problem for some of our citizens and one that continues despite the pandemic. It has exacerbated the fact that in some parts of the city, people struggle to do things online;  whether that’s keeping in touch with family and friends, seeking job opportunities, accessing financial support, accessing medical appointments, ordering goods online, or even transacting with city council services. 

Apply to the Birmingham device bank | Instructions,

 Funding opportunities for our network | Online Centres Network

Cranstoun 0121 633 1750 www.cranstoun.org

Cranstoun is a social justice charity that empowers people to live healthy, safe and happy lives. Our skilled, compassionate teams work with service users, families and communities to help them make positive changes.

The New Leaf Initiative 0121 296 8339 / 0300 102 3456 (Freephone helpline) www.newleafcic.org
We offer resettlement support to serving prisoners and people with convictions in the community. Our aim is to enable people with convictions to move away from crime and into work. New Leaf provides a range of services including Education, Training, Employment and Holistic Support

The Waiting Room www.the-waitingroom.org

The Waiting Room provides visitors with links to 100’s of Birmingham and Solihull based services that can help people take more control of their own health and wellbeing. It also provides links to key national organisations that can help people help themselves.

Mybnk / The Money House 07562 665 234 tmhmidlands@mybnk.org

https://www.mybnk.org/our-work/financial-education/the-money-house

We are a financial education charity supporting young people aged 16 to 25 to make informed money choices with confidence. The Money House helps young people in, or about to move into, independent housing manage their money and maintain their tenancy. You will gain practical, financial and digital skills to help you pay your rent on time, keep up with bills and budget your living costs. We explain how you can make informed choices about your future and teach you how to best manage your money, to help prevent evictions and homelessness.
We cover your travel expenses as well as free breakfast and hot lunch every day.

AA National Helpline 0800 9177 650 www.alcoholics-anonymous.org.uk Email help@aamail.org

Call Frank (Honest Information About Drugs) 0300 123 6600 www.talktofrank.com

Mencap 0808 808 1111 www.mencap.org.uk Email: help@mencap.org.uk

Samaritans 116 123 www.samaritans.org


Emergency Services:
Emergency Services (For Emergencies Only) 999

Non-Emergency Medical Number 111

Non Emergency Police Number 101

Katie Road Walk in Centre (Based in Selly Oak) 0121 415 2095


This page will be regularly updated with useful contact numbers and events for tenants.